Our administrative staff

Terri O'ByrneTerri O’Byrne
Customer Service Representative

With more than 20 years of experience with customers (10 years as an office manager), Terri is our primary customer contact for our pest control business. Terri joined our team in March 2013.

Terri has lived in Omaha since 1981. A native of Duluth, MN, she is a graduate of Park View High School in Sterling, VA.

Shannon RasmussenShannon Rasmussen
Customer Service Representative

Shannon started with AmeriSpec in 2015 and is now the Customer Service Represenative for SRE HomeServices Radon Testing and Mitigation.

Shannon was born in Newport Beach, CA, grew up in Irvine, CA and obtained her bachelor of arts degree in English and Literature from San Diego University.  She has more than 20 years of customer service and corporate account management experience and excels at communication, customer satisfaction and problem solving when it comes to our clients.

She is an outdoor enthusiast and enjoys hiking, biking, kayaking and camping.  She loves to travel  and is an  animal lover, especially her dogs.

Mindy Dunn

Mindy Dunn

Acting as the interim office manager for the Pest Solutions 365 business, Mindy is primarily responsible for the reporting and controls of the AmeriSpec, TNT, Leapin Lizard Locksmith and Pest Solutions 365 businesses.

Mindy has more than 16 years of experience in accounting and working with customers.

Jennifer SandovalJennifer Sandoval
Senior Customer Service Representative

With more than 15 years of customer service experience, Jennifer is our primary liaison with our Lincoln market.

In addition to supporting our Lincoln customers, she serves as a backup to our office manager. Jennifer, an Omaha native, has been with AmeriSpec and Pest Solutions 365 since November 2004. She is a graduate of Fort Calhoun High School.

Ashley SutkoAshley Sutko
Customer Service Representative

Ashley Sutko joined TNT Termite and Pest Solutions 365 as a customer service representative in July 2013.

Ashley was born and raised in Omaha, and is a graduate of Roncalli High School.

Her hardworking mentality and positive presence has earned her a CNA license during her college years. Ashley has an outstanding ability to multi-task and is always found assisting others within TNT and Pest Solutions 365.

Outside of work, Ashley enjoys creating art and is specializing in calligraphy.